Grayside.Org

You might wonder how cases are considered "closed" for purposes of case filtering in the Case Tracker. It's an attempt to be helpful on the Case Tracker's part– hide the stuff that is no longer relevant unless the user specifically asks for it. Unfortunately, I don't like the defaults on what it considers irrelevant.

The Case Tracker project provides a fairly straightforward issue tracker. In the future it will provide more functionality, but for now certain types of customizations are left to the end user. This post describes an attached module that provides a simple up/down relationship to Cases using CCK.

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Case Tracker with Subcases

The Prepopulate module for Drupal is a nifty little tool that resets the default values of forms on their way to the browser. This is particularly useful for crafting links to create nodes with pre-set values. You can even prepopulate Case Tracker form values to help users create cases filled out as you would like.

I use this extensively in my personal issues queue, and it helps. On the inspiration of an issue to colorize the issues in the casetracker views, I've fast-tracked this project to provide thoroughly stylizable links to casetracker cases.